Privacy Policy

Rysis Software (Pty) Ltd operates rysis.co.za, Chronodesk.io and Visibill.co.za (collectively, the “Sites”) that offer Software as a Service (SAAS) products. We are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Service, governs your use of the Sites and explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect and process the following types of personal information:

• Information you provide to us: When you use our Sites or communicate with us, you
  may provide us with personal information such as your name, email address, postal address, phone number, and payment information.
• Information we collect automatically: When you use our Sites, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behaviour.

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide and maintain our services to you.
• To communicate with you, including responding to your inquiries and providing customer support.
• To personalize your experience and improve our services.
• To process payments and prevent fraudulent transactions.
• To comply with legal obligations and resolve disputes.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With your consent.
• To our service providers who assist us in providing our services.
• To comply with legal obligations or respond to lawful requests from government authorities.
• To protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time, where we rely on consent to process your personal information.

6. Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Sites.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at info@rysis.co.za